Our Terms & Conditions
As each job has many variable factors we will need to confirm a price with you once we have carried out a pre flight survey to determine whether the proposed project is possible.
Variable factors we have to take into consideration are location of the shoot and whether any further CAA approvals are required, air traffic control regulations, risk of the shoot, potential weather conditions and what package you require.
Travel expenses within the UK will be billed at 50p per mile and any accommodation required will be agreed with the client and charged accordingly.
We will require from you a full brief of the project/shoot containing what you want us to shoot, the package you require, exact postcode and a proposed date. We will then be able to carry out a pre flight survey and confirm if the project is possible.
Due to the nature of the industry a deposit of 25% will be required 30 days in advance (unless time doesn't allow/agreed beforehand) to secure the booking. We are happy to discuss this with you further if required.
The weather plays a big part in the drone industry in the UK so we monitor the weather forecast 5 days in advance and if things are looking against us (rain/strong winds) we will speak to the client 24/48 hours in advance. We will then decide together whether the shoot can be re arranged for another date with the initial 30% deposit transferred to the new date.
We try and be as flexible as possible however if we are unable to re arrange the shoot due to it being a fixed date (wedding/live event) we will be unable to refund the initial 25% deposit. If the weather is looking against us and the client still wishes for us to arrive onsite and hope for a break in the weather, then we are happy to wait onsite as long as possible but will charge in full if we are unable to shoot.
The 25% deposit will not be refunded if the client cancels the shoot within 7 days of the set date.
Our clients will have full use of all footage shot during the project whether this is for advertising, business or personal use. Propelled Vue also has full use of all footage for use on our website, social media, promotional platforms or for printed material.
Full payment is due no later than 24 hours after the day of the shoot. Footage will be transferred to the client once full payment has been received.